Download these PDF files for more Information.
Unsure?/Next Steps:We can
help you decide.
Rental Contract: Rental
Contract
Table Sizing Chart: Table
Chair Cover Sizing Chart: Chair Cover
Sash Tie Selection: Sash
Ep Catalogue: Catalogue
(LARGE FILE - 3.4MB)
Fill out the Form for more Information and a personal
quote.
Ordering Information
How To Order
Simply fill out the information requested by clicking
on the Email button to the left or below. List your address
and we will send you samples of the material you are interested
in, along with a rental agreement and detailed price invoice.
Phone/Fax Orders
Our knowledgeable and friendly sales staff is here to assist
customers Monday-Friday from 8:00 AM until 5:30 PM CST, Orders
and inquiries are welcome by both phone, email and fax. However,
all orders MUST be confirmed verbally to ensure there have
been no discrepancies.
Confirmations
All tentative orders should be finalized seven days prior
to the event commencement to guarantee the lowest possible
shipping rates.
Cancellations
Please be aware that once we reserve an order, other
orders are turned away to keep our commitment to you.
Any deposit will be surrendered on all custom and contract
orders once the paperwork has bee submitted. An order
can not be cancelled at any time after shipping. The client
can cancel an order after a deposit has been sent. This
must be done within 60 days of the actual event date.
Lost/Damaged Linen
All linen rentals are expected to be returned in the
same quantity and condition as they are received in, i.e.
no tears, rips, holes, or wax stains. Replacements costs
will apply to any linen returned rendered unusable.
Linen Returns
All linens are due to ship out the next business day
after an event. Linens are to arrive back to the address
below within five days of an event unless otherwise specified.
All linens should be free of food particles and moisture
when boxed for return shipping. Linens shipped damp will
result in mildew and therefore will incur a replacement
cost.
Late Returns
Return shipments which have not been shipped/delivered on
the first buiness day after the event date will begin to accrue
a late charge. Such late charges will be equal to 1/7th of
the rental charge and continue at that rate daily until the
linens are shipped/returned.
Samples
We are happy to provide swatch samples of any of our linens
at no extra cost to our customers. Please call any of our
representatives or fill out the request for more this service.
Some limits do apply fo free samples, but we would be happy
to send out several at no charge to you!
Payment Methods
We can take a check if the event date is no more than
7 days from receipt of the payment. We also accept money
orders, certified check, and credit cards. |